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We are grateful for the many kind words
sent to us by our customers. We thank
you all for your patronage and support,
because we do our best to make PersonalSecurityZone.com
your source for the best in self defense
products.
Mary Kay,
November 17, 2009 C.T. from
Michigan said...
I am glad I found your comments in
Shotgun world from 2 years ago, but
you should put those same comments on
your website, along with your email
address to make customers feel more
trusting, and more likely to do more
business with you... Thanks.
Thanks back to CT...
... for suggesting we repost the message
on our Web site! So here goes. (This
post was in response to a skeptical
person who just looked up our domain
name registration and who had never
really done any business with us.)
shotgunworld.com/bbs/viewtopic.php?p=974252&sid=5f33e720a738b362c285e791a09678f2
Post subject: re: in ___________ we
trust; vendor props
Posted: Fri Oct 19, 2007 7:33 pm
Try calling us at (775) 841-1194 if
you're worried about doing business
with PersonalSecurityZone.com and would
like more information. (Please make
sure to leave your name, phone number
and email address to help us reply,
because the phone rings off the hook
all day long.)
The Virginia address you noticed on
the networksolutions registration is
the address for a networksolutions office,
not ours. So, looking at domain name
reg. info can be helpful but not always
complete.
We do not serve a local storefront
and are strictly a mail order business,
therefore do not give the address of
our company for obvious security reasons,
since we are an FFL dealer. However
if you call, you will get an answer
or a prompt reply if you leave a message.
There are two employees who answer the
phone, but lines can (and do) fill up.
PersonalSecurityZone.com is a Nevada
Corporation registered with the State
of Nevada. We have been in business
as an FFL dealer and shooting sports
/ security products store online since
January 2001. We have several sources
for products, and whenever possible
we have orders shipped directly from
the warehouse of the distributor, so
yes your order may come from Texas instead
of Nevada, because it is faster more
efficient.
If you see it on our site, it is in
stock and available for sale. We do
not display items that are out of stock
(accurate within the last 23 hrs). Our
web site is updated every morning M-F
with actual inventory counts from the
warehouses, so you only see items that
are actually in stock at 7:45 AM before
we start business for the day. There
is an explanation of our inventory counts
on our help page just click on the HELP
link on the top right of the PersonalSecurityZone.com
home page or on the help link that is
on every page on the site.
Some products, such as firearms, air
rifles, air pistols, haz mats, ammo
and other products that are controlled
in some states (high cap mags for example)
must be received here in our office
before shipping to customers, because
these can not be shipped to some localities.
We ship them out within hours of the
time they are received here.
No, we do not stock a load of rifles,
ammo and other items here in our office.
We do not have customers coming to a
store front. We decidate ourselves to
answering online customer questions,
doing a few helpful things like mounting
tac lights to shotguns if someone asks
for that, and providing good products
for a good price.
If an item proves problematic, and
we get customer complaints, we immediately
remove it from our site. Yesterday I
had to remove an entire manufacturer's
grips, because 2 customers complained
that they were finished poorly and had
to be sanded in order to fit their pistols.
We would rather not sell flaky products,
so we don't.
We have a good track record, and your
purchases are all covered by credit
card and fraud protection guarantees.
You can get $5 off any order by entering
promotional code TJA5 in the promotional
code field that is at the top of your
order form. This is like getting your
shipping for below our cost, actually,
and it really helps if you order something
that costs very little, like those special
rings you need but that cost less than
the shipping!
Please note: we do our best to describe
items correctly. But you still need
to be able to self-serve, which means
seeing things like the difference between
"AR" and "AK" when choosing an item
to order, so please if you have any
questions about an item CALL or EMAIL
us before placing your order. We will
always look it up and get back to you.
Thank you for reading about PersonalSecurityZone.com
Mary Kay
August 25th 2009 E.S. from
Texas said...
Just wished to pass along that my shopping
experience with you was nothing short
of outstanding. You kept me informed
along the way and shipped within your
advertised times. I will definitely
keep you in mind for any future purchases.
August 12th 2009 Lauren said...
Thanks for the great tips!
June 3rd 2009 B. R. from Utah
said...
I just wanted to let you know I received
my part yesterday via FedEx. It arrived
well packaged and is exactly what I
ordered. Given that this was (is) such
a hard to find in stock part (they are
out of stock everywhere, and Sig Customer
Service says their back order queue
is very deep) I was double-happy. Thanks
for the transaction, much appreciated!
April 28th 2009 L. M. from
Illinois said...
Thanks! You're the best!
April 9th 2009 J. M. from Mississippi
said...
Received the Arsenal/Saiga rifle today.
Excellent service. Cannot say enough
about this purchase. Thanks again.
April 6th 2009 G. G. from Florida
said...
Thanks for all of your help. You have
made this transaction absolutely painless!
Have a great day.
April 6th 2009 C. M. from Colorado
said...
Love the shotgun, can't wait to check
out the magazines, happy to do more
business with you and Tom.
Dec. 1st 2008 Tom G. from Texas
said...
Thank you... I am always impressed
with honesty and integrity. Don't always
see it. This gun shortage is crazy...
And, my hat. It is off, to you.
Nov. 19th 2008 Scott from Florida
said...
Thanks so much... Your personal attention,
responsiveness, humor and attitude have
officially elevated Personal Security
Zone to my #1 spot for personal security
items!! The way things are going in
this country, there may be a number
of other orders coming through from
me! Thanks again!!
Oct. 31st 2008 Jim from Indiana
said...
The Winchester X-2 arrived at my FFL
destination AND I am thrilled. Thank
You So Much for your great work and
great Prices!
Nov. 11th 2008 T.B. from Indiana
said...
Great!!!!!!!!!! Thanks for all of your
efforts.
Sept. 25th 2008 R.O. from Maine
said...
Its been a real pleasure as a first
time shopper with you. Very accommodating!
July 1st 2008 J.C. from Tennessee
received his way-cool Kodiak
holster and said...
I received my holster this morning
I love it! Thank you very much.
Feb. 22nd 2008 Michael C. from
California said...
Thanks for the very pleasant manner
in which you just processed my order
of about 5 minutes ago! Your charm and
professionalism was certainly a pleasant
change from some companies I've dealt
with in the past!
Feb. 1st 2008 C.K. from Texas
said...
I received the revolver today... It
looks to be a pretty sharp looking revolver.
I'm impressed with it and so were the
other guys that looked at it... I feel
very fortunate to have gotten my hands
on one of these revolvers and doubly
blessed having made the deal for the
gun with you. I was a little apprehensive
at first, but that all cleared up after
we talked over the phone for a little
bit and you explaining how the transaction
would take place.
Many thanks; I will definitely recommend
your website to others who might make
inquiries.
Dec. 22nd 2007 Don T. from
Georgia said...
Excellent, thanks very much. It's truly
nice to do business with a company with
first class customer service.
Nov. 5th 2007 Chris T. from
Pennsylvania said...
Thanks! It's very nice of you!!! Will
order more in the near future. Thanks
again!
Aug. 21st 2007 Gary from Ohio
said...
Thank you very much - be doing business
with you again soon.
June 12th 2007 James L. from
New York said...
I ordered one of the holsters for myself
and my brother loves it. So, I decided
to order one for my brother as well.
Jan. 10th 2007 Doug A. from
Ohio said...
Thank you for your prompt courteous
service. I hope to do business with
you again.
Sept. 26th 2006 Fred S. from
Arizona said...
Thank you for your prompt and informative
reply. It is the hallmark of a company
that is professional and successful
for a reason.
August 28th 2006 Ron S. from
Vermont said...
You deserve an award... Thanks again
and I'll be ordering more stuff from
you guys for sure!!!
June 2nd 2006 E.R. from California
said...
Thank you for the great service. I
am really looking forward to geting
the rifles out to the range!
April 26th 2006 B.B. from Oklahoma
said...
Thank you for being so helpful and
prompt. My husband and son thank you
also and I know they will enjoy the
guns.
April 7th 2006 D.L. from Indiana
said...
Thank you for the prompt service. I
appreciate the email updates and how
quickly you managed to fill the backorder.
I look forward to doing business with
your company in the future.
March 3rd 2006 Thomas from
California said...
Thank you... I received my holster
today. I'll refer you to all my LE buddies.
Thanks again.
January 30th 2006 F.K. from
Pennsylvania said...
Looking forward to receiving the rifle.
Thanks again for the great service.
I will definitely recommend your site
to others.
December 20th 2005 Carl M.
from Washington State said...
Thank you for the help! The service
and follow-up you provided at Personal
Security Zone is outstanding!!!!! By
far the best on-line retail experience
I have had all year!! I hope you have
a great holiday!
October 10th 2005 Dave M. from
Florida said...
Excellent!!! Thanks!
September 8th 2005 James S.
from Michigan said...
Thank You for making doing business
with you easy. You now have a dedicated
customer.
August 23rd 2005 M.S. from
California said...
Many thanks for prompt shipping! The
laser grip arrived yesterday and it
is just terrific. I've recommended your
company to my friend, who's looking
for laser grips for his full sized 1911A1.
August 18th 2005 Charles from
Florida said...
Thank you for your help and your time.
July 19th 2005 M.A. from Indiana
said...
I just wanted to tell you that I recieved
my gun... Thank you very much for your
help, and I'm really satisfied with
your service. I'm looking forward to
getting another one in the near future.
Thank you again.
June 14th 2005 D.A. from Tennessee
said...
I have been shopping all over the Internet.
I must have checked 40 or 50 Web sites,
and you had the best price!
June 13th 2005 A.B. from Maryland
said...
Thank you for the business @ Personal
Security Zone... and my REM 870 MARINE
MAGNUM 12Ga. I'll be looking forward
to doing more shopping @ Personal Security
Zone.
May 25th 2005 Doug from California
said...
I received the gun and it is great,
thanks!
May 23rd 2005 Tim from California
said...
Thank you for the professional service!
April 25th 2005 Bill from Washington
State said...
Your price was the lowest! Thanks!
April 20th 2005 G.C. from Reno
said...
You are the coolest!
March 30th 2005 Jeff from Oklahoma
said...
Your company impresses me by treating
customers on a very human and kind level.
As my business grows, I'm going to be
sending a lot of business your way.
Thank you for your help.
Feb. 18th 2005 Caitlin from
North Carolina told us...
I recently ordered from the website
and I want to compliment your company
on excellent service. I immediately
received answers to my questions and
was appreciative of the quick shipping.
I will recommend your company to all.
Thanks.
Oct. 9th 2002 Mike from Utah
thanked us for a...
...perfect transaction.
Aug. 26th 2002 William from
Wisconsin said...
Fast service. Thanks for everything.
Excellent item!
Aug. 22nd 2002 Mark from Washington
State said...
Awesome Dealer Super-Smooth Fast Transaction
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